Contact Us

Need to get in touch? Our friendly team are available to help you.

Call us

020 4538 3941
Mon / Fri
9:00am - 5:00pm

Live Chat

Mon / Fri
9:00am - 5:00pm

Email Us
or complete our contact form

Contact Us

How long does it take for me to hear back?

We try our best to resolve any issues you have as quickly as possible. If you need an immediate response, please contact our customer support agents through our live chat feature or call us and we will be able to help you quickly. If you contact us by email, we will aim to respond to you within 24 hours.

I have a question about my order

We'd like to help you with your order.

Did you know that we've answered some of the most popular customer questions in our FAQs? Check out our FAQs by clicking on the 'View FAQs' button below. If your question hasn't been answered in our FAQs, please complete our contact form, use our live chat feature or call us and we'll respond to your query.

Do you have a shop?

We sure do! Our shop is open Monday to Saturday from 11:00am - 19:00pm and Sunday from 12:00pm - 18:00pm.

You can find us at BoxPark Shoreditch Unit 6, Bethnal Green Road, London, E1 6GY.

How do I get there?

Our nearest Overground Station is Shoreditch High Street and it's a 2 minute walk.

Our nearest Tube Stations are Liverpool Street (13 min walk), Old Street (13 min walk) and Aldgate East (15 min walk).

We always recommend using public transport but we know that's not always possible. If you choose to drive, please use the postcode E1 6GY on your Sat Nav. Parking is limited in the local area and will be metered. Please note that this address is within the Congestion and ULEZ zone.

We are served by several bus routes, depending on where you're coming from. The nearest stop to our shop is Bethnal Green Rd / Shoreditch High St Stop (J) and is a 2 minute walk.

Our store

The Journal Shop,
Boxpark, Unit 6,
Bethnal Green Road,
London, E1 6GY

Mon - Fri 11:00am - 7:00pm
Sat 10:00am - 7:00pm
Sun 12:00pm - 6:00pm

Call our shop
020 8109 0918
*for online orders, please call 020 4538 3941